Return and Refund Policy

1. Eligibility for Returns:

•  Products must be returned within 30 days of receipt.
•  Items must be unused, in their original packaging, and in the same condition as received.
•  Proof of purchase or receipt is required for all returns.

2. Non-Returnable Items:

•  Personalized or custom-made items.
•  Items on sale or clearance.
•  Products that have been used, damaged, or altered.

3. Return Process:

•  Contact our customer service team to initiate a return.
•  Pack the item securely in its original packaging.
•  Include all accessories, documentation, and proof of purchase.
•  Ship the return to the address provided by our customer service team.

4. Refunds:

•  Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
•  If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment                     within 7-10 business days.

5. Shipping Costs:

•  You will be responsible for paying for your own shipping costs for returning the item.
•  Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Damaged or Defective Items:

•  If you receive a damaged or defective item, contact our customer service team immediately.
•  We will arrange for a replacement or a full refund, including shipping costs, upon verification of the defect or damage.

7. Exchanges:

•  We only replace items if they are defective or damaged.
•  If you need to exchange an item for the same product, contact our customer service team.

8. Contact Information:

•  For return requests, refunds, or any questions regarding our return and refund policy,

   please contact us 

       

Note:

•  We reserve the right to refuse returns that do not meet the conditions stated above.
•  This policy is subject to change without notice. Please review the policy periodically for any updates.

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Business Name: Astrobhim

Legal Name: Ramesh Govindu  

Office Address:  No 3, VR Towers, 4th Floor,

East of NGEF,  Near State Bank of India, Kasturinagara,  

Bangalore - 560043, Karnataka, India  

Official Email: rameshgovindu1.india@gmail.com 

Phone/WhatsApp: +91 9845622222

Business Website: www.astrobhim.com

GST No: [29AGBPR7259M1ZL] 

Business Type: Sole Proprietor